Refund policy
Returns Policy - Collectible Corner
At Collectible Corner, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it in accordance with the following policy:
Return Eligibility
To qualify for a return:
- Items must be returned within 14 days of delivery.
- The product must be unopened, unused, and in the same condition as when it was sent.
- Items must be returned in their original packaging.
- If an item is lost or damaged during transit you will be entitled to a refund
Unfortunately, we cannot accept returns for items that are opened, used, or not in the condition they were originally sent.
How to Return an Item
- Contact Us: Please reach out to our team via collectiblecorneruk@gmail.com to initiate a return.
- Ship the Item: Customers are responsible for the return shipping costs. Please ensure the product is securely packaged to prevent damage in transit.
Returns Address:
Collectible Corner Ltd
27 Lehar Close
Basingstoke
Hampshire
RG22 4HT
- Confirmation: Once we receive and inspect your return, we will confirm its eligibility and process your refund.
Refunds
- Approved returns will be refunded to the original payment method.
- Refunds will be processed within 5-7 business days after we receive the item.
- We do not charge a restocking fee.
- Final sale items: At this time, all products can be returned provided they meet the above conditions.
Thank you for shopping with Collectible Corner!